Mosaic charts new course with updated student business process maps


After a year of hard work by the Mosaic team and valuable consultative support from across the University, McMaster’s future Student Administration business process maps are ready.

The maps, which will guide the development of the enterprise resource planning (ERP) system the University is implementing, will be on display for the McMaster community to view and comment on later this month.

“These maps provide the ‘to-be’ processes of Student Administration. There was an extensive exercise over the summer to validate the maps with various representatives from across the University. This Open House extends that opportunity for input to the broader university community,” said McMaster’s Registrar Melissa Pool. “I encourage anyone who is interested in McMaster’s student administration processes to come and see these maps.”

The maps will be on display twice in CIBC Hall:

·    Wednesday, Oct. 23 from 1:30 p.m. to 3:30 p.m.

·    Friday, Nov. 1 from 10 a.m. to noon

Members of the Mosaic team will be on hand to answer any questions you may have about the maps.

McMaster starting mapping its business process maps in the summer of 2012 in anticipation of its ERP project, Mosaic. The initiative allowed Mosaic to better understand the interactions between the current patchwork of more than 20 distinct business systems that are currently used to administer the University. The current state maps were reviewed with the McMaster community in a series of open houses last fall. The last open house asked attendees to highlight spots on the maps where they thought McMaster could improve.

The new maps incorporate that feedback along with the past year’s work on Mosaic to present a “to-be” view of the administrative processes that McMaster will adopt for student administration over the next two years as it implements the PeopleSoft-based ERP system.

About Mosaic

Mosaic is McMaster’s project to modernize its business and administrative processes and replace its current business systems with an enterprise resource planning (ERP) system. Mosaic will replace the current systems used for student administration, finance, research administration, human resources, and business intelligence. Replacing all of these systems in one multi-year project provides a rare opportunity to modernize the University’s business processes. The new system will be launched in stages over the next two years.

For additional information about the project refer to the Mosaic website: www.mcmaster.ca/mosaic