Posted on Aug. 14: Core competencies leadership development begins

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[img_inline align=”right” src=”http://padnws01.mcmaster.ca/images/Ken_Norrie_name_opt.jpg” caption=”Ken Norrie”]Communicating, developing people, leading, embracing change, optimizing service relationships, and employing university acumen are six core competencies President Peter George has asked all McMaster managers and leaders to learn to understand in order to focus the culture of managing at the University.

The first training sessions exploring the knowledge, skills, and behaviours comprising the McMaster core competencies were held recently. These sessions covered the 'Communicating' and 'Developing People' competencies, and were delivered at the Centre for Continuing Education (CCE).

Additional training involving the initial 30-plus participants is scheduled for Oct. 16-17 and 30-31, and will cover the core competency 'Optimizing Service Relationships'.

Feedback from the first sessions included: “Well designed and focused, good length, didn't dwell on trivial, but highlighted important points”; “One of the greatest values of the course was being able to participate with colleagues from the same organization  too often courses are done in isolation with no one to share”; “I look forward to implementing some of what was learned and continuing to implement the other competencies because of their importance”.

There was also constructive feedback. These comments are being analyzed by CCE so that the competencies training can be improved and the learning outcomes of subsequent participants will be solid.

The full core competencies training schedule will be released in October. Managers and leaders interested in registering for the next roster of sessions (anticipated to start in the winter 2004) can find out more by contacting Cathy Emick, program manager, CCE, at ext. 24739 or emick@mcmaster.ca.

Photo caption: Vice-president academic & provost Ken Norrie, encourages McMaster managers and leaders to join him at CCE's training sessions on: communicating, developing people, leading, embracing change, optimizing service relationships, and employing University acumen.

(Jason Cole is senior manager, organization development in Human Resources Services at McMaster.)