MUGSI update for students

The dates for drop and add have been extended. There have been difficulties accessing the MUGSI system so the decision has been made that the drop and add for second term will be extended to Monday, Jan. 16. No student will be impacted negatively because of the system problems.
The University's chief information officer, Debbie Barrett says, “we're doing everything possible to make sure students get their marks and have access to their financial account information and drop and add system. In an attempt to improve service all marks for first term were to be released yesterday but the demand on the system combined with a security attack on McMaster's network yesterday stretched the system beyond its capacity.”
In order to help ease the pressure on the system students are asked to access MUGSI weekdays between 8 a.m. and 12 midnight for grade reports and 8 a.m. to 8 p.m. for other MUGSI based services.
All MUGSI services are available on weekends between 11 p.m. Friday and 11 p.m. Sunday. Please note that marks are only posted once per day after 8 p.m. Should your marks not be available, please check the next day.
University Technology Services and the Registrar's Office are looking at a number of short and long-term solutions so that there is not a repeat of this week's MUGSI delays.
Students can access e-mail directly without going to MUGSI at https://muss.cis.mcmaster.ca/