Where do you need Wi-Fi service? What sort of research computing services would assist you?  How can technology in classrooms support you?  These are a few of the questions McMaster faculty, staff and students will be asked over the next few months as McMaster’s IT Services Review begins its information collection phase.

Information gathering will include formal meetings with representatives of staff, faculty and student stakeholder groups, and the various IT departments both administrative- and faculty-based. As well, a survey will solicit input from the entire McMaster community. All these groups will be asked to provide their views on the University’s current IT services, identify any gaps in service, and suggest opportunities for the future including potential synergies.

This information will inform the IT Services Review Committee’s wide ranging and deep look at all information technology services and delivery in all areas of the University.

The IT Services Review Committee will issue its report in the fall.  The information gathering phase will continue actively early in the summer months.  IT Services Review Committee member, Dr. Abigail Payne, is going on leave this summer and will step down from her role as co-chair, but remain on the committee.  Committee member Sue Becker will take up the co-chair role.

“I would like to thank Dr. Payne for her efforts in the planning and design phase of this endeavour,” said Provost David Wilkinson. “We are fortunate to have an excellent successor in Dr. Becker to lead the committee’s work in its next phase.”

Background

The IT Services Review Committee’s mission is to ensure that McMaster has effective and efficient IT services to meet the University’s teaching and research needs in the coming years. The review will look for service gaps and opportunities for synergies in IT service delivery. The committee’s final report is expected in the fall of 2016.