The provider for Emergency Out-of-Country Coverage for eligible active employees is changing effective July 1, 2016.

Currently, the Emergency Out-of-Country coverage for those actively employed is provided through Medavie Blue Cross. Effective July 1, 2016, the new provider will be Sun Life.  

This change is coming about as a result of an RFP marketing to source providers for McMaster University’s benefits programs.  An implementation process to transfer the Emergency Out-of-Country benefit for eligible active faculty and staff from Medavie Blue Cross to Sun Life is underway.  In early June, faculty and staff who are eligible for this benefit will be provided with the details of the Emergency Out-of-Country plan including the policy number and the phone number to call for assistance in an emergency.  Details will also be made available at http://www.workingatmcmaster.ca/.

If you are planning to travel outside of Ontario in later June or early July, be sure to contact your Human Resources Representative if you have any questions.  Claims resulting from medical emergencies that happen on or before June 30, 2016 will be managed by Medavie Blue Cross for the duration of the claim until completion.  Any claims for emergencies that happen on or after July 1, 2016 will be managed by Sun Life.

Sun Life Mobile

Did you know that Sun Life provides easy and convenient access to benefit plan information using my Sun Life Mobile? 

With the mobile feature you can submit claims, review your claims history, check your medical, vision and drug coverage, and more.  You can have access to your drug card, right from your mobile device, so you don’t need to carry the paper version.  Beginning in July, you’ll also be able to access to your Emergency Out-of-Country card from your mobile device.

For more information about my sun Life Mobile and to view a demo of how it works and download the free my Sun Life (Canada) app, visit www.sunlife.ca/mobile.