With the Fall 2021 term fast approaching, many faculty members, staff and students will soon be back on campus. Recently, the McMaster community was asked to reset their MacID passwords to ensure a safe cyber environment and experience.

For those returning to campus who have reset their MacID passwords, you will now need to forget on-campus Wi-Fi networks to regain access to McMaster networks (e.g. Mac-WiFi). This should be considered when returning to campus as different devices, such as mobile, desktops, etc., may experience different processes.

Forgetting a wireless network can also differ depending on the operating systems, such as Windows 10, Windows 7, MacOS, Android and iOS, and this may alter how you can reconnect to the network. To learn about how you forget a network on different devices and operating systems, visit the FAQ page for guidance.

If you have not yet reset your MacID password, you will be required to do so in the coming weeks. Resetting your password is quick and easy, but most importantly it is essential to maintaining a secure online experience. To learn more about resetting your MacID password, check out the self-help guide for step-by-step instructions.

If you experience issues forgetting and reconnecting to McMaster wireless networks, contact UTS client services for support.