Posted on Feb. 24: Patients’ stories offer insight for future doctors

Hamilton residents have the opportunity to put graduating doctors on the right path to developing excellent relationships with their future patients. One hundred and twenty people who have had a good relationship with a medical doctor are being invited to talk one-to-one about their experience with a third-year medical student. The sessions, organized in partnership with the City of Hamilton, will be held at city hall and at the West End Clinic during Patient Week starting April 28. Associate professor, family medicine, Cathy Risdon, said the first-person stories about memorable encounters, and the positive difference it made for the patient, are important for the students to hear. "Stories are a powerful tool for teaching. Patients have invaluable expertise in defining excellent medical care, and they can have a true impact on the students' perspective on their future." One prospective storyteller says, "When my daughter was first in the hospital, with isolation signs posted, you can imagine how upset we were. The very first night of our stay in walks our family doc, at the time fully outfitted in 'isolation' regalia. The smile on Sarah's face and the feelings of reassurance that we all felt from this first visit and the subsequent ones was overwhelming." "We went from feeling lost and isolated among strangers, in a strange and frightening situation, to actually feeling somewhat special and cared for on more than just a physical level."

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