Drop-in labs for employee recruitment assistance


December 2, 2014

You’ve completed training, and you’re readying yourself to hire with the new Mosaic employee recruitment tool, but you feel like you could use some guidance.

For your convenience, in-person help is available at the employee recruitment, drop-in, computer labs.

Members of our support team will be available to assist you at these times and locations:

Date

Time

Location

Thurs. Jan. 8

1 p.m. – 4 p.m.

T13 111

Fri. Jan. 9

9 a.m. – noon

BSB B142

Mon. Jan. 12

9 a.m. – noon

T13 111

Fri. Jan. 16

9 a.m. – noon

T13 111

Mon. Jan. 19

1 p.m. – 4 p.m.

T13 111

Please note: as these are drop in labs, wait times may be vary. Your patience is appreciated.

These sessions are ideal for individuals who have already completed training and have specific questions that require hands-on help. (Users are advised to confirm that they have access to the recruitment portions of Mosaic before attending the lab. Access requests should be directed to the UTS Service Desk Self-Service or email uts@mcmaster.ca.)

Training

Recruitment training is available for anyone who manages job openings, hires, screens and selects applicants, creates offers of employment, and initiates the hire process.

Individuals identified as needing system training have been emailed invitations to sign up for one of the classroom-based training sessions. An online version of this course is also available to anyone. Requests to add individuals to the classroom training program should be sent to the Mosaic training coordinators at mosaic.training@mcmaster.ca.

In addition, an introductory online course, “PeopleSoft Navigation for HR”, is available today for those new to Mosaic. This foundational prerequisite course will prepare you for future online, self-directed-learning opportunities and classroom sessions.

Support

Individuals with questions about entering a job requisition or job posting should contact the HR super user in their area. Refer to the “Support” tab inside Mosaic for resources, including a list of HR Super Users who can assist you (see the Daily News for details). Questions regarding MAC ID, problems logging in and password resets should be reported to the UTS Support Desk.

Contact

Project website: www.mcmaster.ca/mosaic

General email: mosaic@mcmaster.ca